职位描述
Key Responsibilities
• Serve as the voice of the customer and champion for the customer WeChat experience.
• Work closely with the business to understand requirements and help translate into technical requirements and user stories.
• Work closely with the engineering team to test all changes and ensure high quality releases.
• Implement market trends and opportunities, product vision and product direction.
• Understand customer needs, gather product requirements and verify them through User Acceptance Testing
• Drive all aspects of the product lifecycle from concept, user testing, and execution.
• Partner with customer facing teams to address problems and opportunities.
• Partner with regional compliance, marketing, sales teams to understand all facets of WeChat experience.
• Work with designers and engineering teams to create amazing WeChat user experiences.
• Work with the product team to ensure end to end functionality meets initial expectations before a new feature is shipped.
• Conduct training sessions and launch activities as new features and processes are introduced.
• Address feature’s performance and functionality after launch and improve on them.
• Address KPIs and customer experience benchmarks.
Skills, Knowledge & Experience Required
• 3+ years of automation testing experience
• Ideally a good understanding of RESTful API architecture.
• Experience with SQL Server - TSQL
• 3+ years’ experience as Business Analyst, working closely with UX designers, or creating and testing customer facing products.
• Hands-on experience in writing user stories, acceptance criteria, definition of done and test scenarios.
• Strong understanding of what makes effective design.
• Ability to communicate ideas visually through mock-ups.
• Passion for bui
• Serve as the voice of the customer and champion for the customer WeChat experience.
• Work closely with the business to understand requirements and help translate into technical requirements and user stories.
• Work closely with the engineering team to test all changes and ensure high quality releases.
• Implement market trends and opportunities, product vision and product direction.
• Understand customer needs, gather product requirements and verify them through User Acceptance Testing
• Drive all aspects of the product lifecycle from concept, user testing, and execution.
• Partner with customer facing teams to address problems and opportunities.
• Partner with regional compliance, marketing, sales teams to understand all facets of WeChat experience.
• Work with designers and engineering teams to create amazing WeChat user experiences.
• Work with the product team to ensure end to end functionality meets initial expectations before a new feature is shipped.
• Conduct training sessions and launch activities as new features and processes are introduced.
• Address feature’s performance and functionality after launch and improve on them.
• Address KPIs and customer experience benchmarks.
Skills, Knowledge & Experience Required
• 3+ years of automation testing experience
• Ideally a good understanding of RESTful API architecture.
• Experience with SQL Server - TSQL
• 3+ years’ experience as Business Analyst, working closely with UX designers, or creating and testing customer facing products.
• Hands-on experience in writing user stories, acceptance criteria, definition of done and test scenarios.
• Strong understanding of what makes effective design.
• Ability to communicate ideas visually through mock-ups.
• Passion for bui
招聘信息仅供参考，以企业实际招聘为准；
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求职过程中请勿缴纳费用，谨防诈骗。如有不实，请立即举报！ 我要举报>>>
公司简介
总部位于美国田纳西州，分公司遍及印度、巴基斯坦、菲律宾等多个国家，是美国成长速度**快的BPO企业之一。公司客户多是IBM、EnpointeGlobal、CNH等全球性或美国大型企业。 于2009年6月成立中国分公司（昆山信安信息科技有限公司），国内主要项目为：通讯、物流及外汇交易及采购方向后台业务处理项目。作为全球BPO业有口皆碑的知名公司，信安科技投资中国不仅要继续肩负己任，继续将企业做大做强!
公司地址
昆山市花桥镇绿地大道1555号
